Giving Feedback with Impact
Turning feedback into a positive experience
The best managers can give feedback that has a tangible and positive impact on the recipient, but how do they do it? This session will explore the role of positive and negative feedback in people’s development, giving delegates practical guidance on what to say, how to say it and when to do it.
Suitable for all managers, particularly those who have a role in managing or developing others.
An understanding of when and where to give feedback
Knowledge of how to deliver both positive and negative feedback messages to best effect
A structure to use when planning feedback conversations
Tips to use ‘in the moment’ to help to make sure that recipients receive and process the feedback in a constructive and beneficial way
When feedback adds value – and when it doesn’t
The practicalities of feedback conversations – such as where and when they should take place
Giving feedback that has a positive benefit – how to structure the conversation and choose the right words
Positive and negative feedback – the similarities and differences in how you deliver the message
The fallout from feedback – reflecting on how people might react to feedback and how to manage and support them through that
Practise in delivering feedback conversations in different contexts
Want one to one coaching for delegates?
Get an even more personalised experience for your delegates and increase your return on investment by adding one-to-one coaching to your package.
1 hour of personalised telephone coaching for only £250 per delegate.
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Up to 15 delegates
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